Privacy Policy
Last updated: April 2025
1. Who We Are
This website is operated by Tubby Catering Ltd, company number 15664940, registered in England and Wales. Our trading name is Tubby Spud.
Registered address: Unit 1 Beach Street, Micklegate Road, Felixstowe, IP11 2GN.
If you have any questions about this policy, you can contact us at: info@tubbyspud.co.uk
2. What Data We Collect
We may collect the following personal data when you use our website or contact us:
- Your name and email address (when you submit a contact form)
- Your message content and enquiry type
- Technical data such as IP address, browser type, and pages visited (via cookies)
3. How We Use Your Data
We use your data to:
- Respond to your enquiries, catering requests, or feedback
- Improve the performance and usability of our website
- Comply with legal obligations
We do not sell, rent, or share your personal data with third parties for marketing purposes.
4. Legal Basis for Processing
We process your data under the following lawful bases under UK GDPR:
- Legitimate interests – to respond to your enquiries and improve our services
- Consent – where you have provided it (e.g. marketing communications)
- Legal obligation – where required by law
5. Cookies
Our website may use cookies to improve your experience. These are small files stored on your device. You can control cookie settings through your browser. We use cookies for analytics purposes only and do not use them for advertising.
6. Data Retention
We retain contact form submissions for up to 12 months unless you ask us to delete your data sooner. You can request deletion at any time by emailing us.
7. Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict our processing of your data
- Lodge a complaint with the ICO at ico.org.uk
To exercise any of these rights, please email info@tubbyspud.co.uk.
8. Third-Party Services
Our website may link to external sites (e.g. Instagram, Google Maps). We are not responsible for the privacy practices of those sites and encourage you to review their policies.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.